Technology

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Technical Support

Helpdesk

For help with School computers and software

Helpdesk hours are 9 a.m. to 10 p.m. Monday through Thursday, 9 a.m. to 6:30 p.m. on Friday, and 10 a.m. to 6 p.m. Sundays during the term.

  • Send email to support@jcomm.uoregon.edu with specific details about your issue.
  • Call our help desk at (541) 346-0257. If we are closed you may leave a message and we will respond during the next business day.
  • Visit Allen 319 during business hours.

Equipment Checkout

For assistance with video and audio recording equipment located in the Chambers Electronic Media Center (CEMC):

  • Call the CEMC equipment checkout room at 541-346-4244 (M-Th 8am-8pm, F 8am-6pm, Sat. 4pm-6pm).
  • Contact Artie Farkas, CEMC manager at afarkas@uoregon.edu.
  • Visit Allen 103.
  • To reserve equipment online visit Webcheckout at http://webcheckout.uoregon.edu

About SOJC Technical Services

Services we can provide

  • Support for Apple Macintoshes and Windows PCs in computer labs and faculty offices
  • Support for printers, scanners, disk drives and all other hardware
  • Support for all school-owned software
  • Assistance with school audio and video equipment
  • Web site design, maintenance, consulting (for SOJC classes and affiliated student organizations only)
  • Student purchasing advice for computers and software
  • Referral to a vast array of technical resources
  • Faculty computer purchasing, installation and setup

Services we cannot provide

  • Support involving personal hardware and software
  • Help with personal, non-academic projects
  • Training on an individual software

Campus Systems

For assistance with connecting to and using campus-wide services including email accounts, wireless networks, dial-up service and anti-virus/network security contact the university's IT website at http://it.uoregon.edu.

For information about campus classroom equipment, please see: http://libweb.uoregon.edu/tools/classrooms/

School of Journalism & Communication Technical Staff:

Tom Lundberg
Information Technology Consultant
541-346-3142
toml@jcomm.uoregon.edu

Artie Farkas
Audio Visual Technician 2
Chambers Electronic Media Center
541-346-4244
afarkas@uoregon.edu

Matt Schmidt
Interim Instructional Technology Coordinator & Video Production Coordinator
Chambers Electronic Media Center
541-346-4244
matts@uoregon.edu

Jordan Sisk
Webmaster
webadmin@jcomm.uoregon.edu

Ryan Stasel
Systems Administrator
541-346-0641 (NO sales calls)
rstasel@uoregon.edu