Technology Service Catalog
Desktop Computer Support
Provide technical help and user support for SOJC computers, laptops, printers, and electronic devices.
Digital Asset Management
Work with the SOJC Communications Office to provide account creation, access privileges, and technical support for the SOJC Communications Office’s Digital Asset Management (DAM).
Provide technical troubleshooting for SOJC-supported software, including Final Cut Pro, programs in the Adobe creative suite, and Microsoft Office programs.
Configure and maintain SOJC-owned faculty and staff desktop, laptop, and server backups of SOJC documents and data.
SOJC configured CrashPlan backs up your entire user directory.
Digital Commons Support
Support for lab computers, projectors, presentation systems, and instructor workstations in Digital Commons workspaces. Maintain the collection of specific SOJC curricular software. Work closely with CMET to offer current upgrades and maintenance for digital commons AV technology.
Classroom Technology Support
Work with CMET to coordinate SOJC classroom technology needs. We provide support for any classroom issues, including projectors, speakers, microphones, and other AV technology in Allen Hall classrooms.
Phone Interview and Voice Over Recording Services
Maintain a facility where SOJC students and faculty can produce and record phone interviews and voice-over narration for SOJC projects.
Podcasting and Interview Recording Services
Maintain a facility where SOJC students and faculty can produce and record podcasts and in-person interviews for SOJC projects.
Media Production Studio Services
Maintain a facility where SOJC students and faculty can work on studio photography, live television production, studio interviews, and green screen video production.
Course Consultations and Equipment Allocation
Coordinate the planning and distribution of SOJC production equipment and facilities with SOJC instructors who utilize media production in their courses. Assess and plan training and guides for SOJC media courses.
Work with CMET to coordinate services and provide help and user support for Canvas the University’s learning management system), including course building, video embedding, class material distribution, and grading.
Production Equipment Support
Train SOJC students and faculty in the proper use of production equipment and facilities. Work with SOJC instructors to assess and plan training and guides for SOJC media courses.
Specialized Technology Consultation
Meet with faculty to assess new or unique technology or equipment needs for the upcoming academic year.
Academic Technology Demonstrations
Provide orientation on all SOJC technology spaces, including the Digital Commons and the production studios, and coordinate in-class hardware technology training, including production equipment and classroom technology.
Audio and Video Conferencing
Provide equipment and support for conference phones, desktop video conferencing (Skype), and large-classroom video conferencing.
Event Technology Support
Work with CMET or the EMU to coordinate technical event needs. Reserve projection equipment, A/V equipment, technology accessories or recording equipment for SOJC projects and special events.
Provide secure reliable network file storage for SOJC faculty and staff as well as easily accessible file storage for SOJC classes and associated student organizations.
Work with Central IS to represent SOJC communication needs. We provide help and support for faculty and staff email account issues.
Voice and data
Please contact Faculty services for voice and data needs.
Support for SOJC managed and local printers, including help setting up printing from laptops and the Digital Commons as well as information about color and oversized print jobs.
Provide supervision, technical support and training for live television production in the production studio in Allen 110/120.
YouTube and Vimeo
Posting Student Work on SOJC Websites
Provide information and support for distributing student work on SOJC websites, including blogs for classes, student groups, and department student work showcases.
Work with CMET to coordinate SOJC media duplication needs.
Development, design, and support for SOJC websites for courses, student groups, internships and events. Support for web applications; including content management, surveys, and web analytics.
Configure, develop, and implement SOJC web sites and forms; ensuring branding and style continuity for the SOJC and the University.
Website User Support
Web Design Consultation
Help assess needs, and review a suite of options and determine web services that will help you achieve your goals.
UO Blogs Support
Provide support for course and program “blogs”. Tech Desk and Web Admin can provide basic support and troubleshooting for student and staff blogs.
Domain Name Registration
Consultation and registration of UO subdomains (and TLD domains if necessary—pending approval and funding).
Tech Service Desk
Location: Allen 319
Phone: (541) 346-3715
Fall/Winter/Spring Term Hours:
Location: Allen 113
Fall/Winter/Spring Term Hours:
Summer Term Hours:
Note: Equipment Checkout and Studios are closed during intersession
Reserve Online: Equipment Checkout