Technology

Technical Support

Helpdesk

For help with School computers and software

Helpdesk hours are 9 a.m. and 10 p.m. Monday through Thursday, 9 a.m. to 8 p.m. on Friday, and 10 a.m. to 6 p.m. Sundays during the term.

• Send email to support@jcomm.uoregon.edu with specific details about your issue.
• Call our help desk at 541-346-0257. If we are closed you may leave a message and we will respond during the next business day.
• Visit Allen 319 during business hours.

Equipment Checkout

For assistance with video and audio recording equipment located in the Chambers Electronic Media Center (CEMC):

• Call the CEMC equipment checkout room at 541-346-4244 (M-Th 8am-8pm, F 8am-6pm, Sat. 4pm-6pm).
• Contact Artie Farkas, CEMC manager at afarkas@uoregon.edu.
• Visit Allen 103.
• To reserve equipment online visit Webcheckout at http://webcheckout.uoregon.edu

About SOJC Technical Services

Services we can provide

• Support for Apple Macintoshes and Windows PCs in computer labs and faculty offices
• Support for printers, scanners, disk drives and all other hardware
• Support for all school-owned software
• Assistance with school audio and video equipment
• Web site design, maintenance, consulting (for SOJC classes and affiliated student organizations only)
• Student purchasing advice for computers and software
• Referral to a vast array of technical resources
• Faculty computer purchasing, installation and setup

Services we cannot provide

• Support involving personal hardware and software
• Help with personal, non-academic projects
• Training on an individual software

Campus Systems

For assistance with connecting to and using campus-wide services including email accounts, wireless networks, dial-up service and anti-virus/network security contact the university's IT website at http://it.uoregon.edu.

For information about campus classroom equipment, please see: http://libweb.uoregon.edu/tools/classrooms/

Tom Lundberg
Information Technology Consultant
541-346-3142
toml@jcomm.uoregon.edu

Artie Farkas
Audio Visual Technician 2
Chambers Electronic Media Center
541-346-4244
afarkas@uoregon.edu

Matt Schmidt
Production Manager
Chambers Electronic Media Center
541-346-4244
matts@uoregon.edu

Jordan Sisk
Webmaster
webadmin@jcomm.uoregon.edu

Ryan Stasel
Systems Administrator
541-346-0641 (NO sales calls)
rstasel@uoregon.edu